Question 1

Why choose Ultra Events & Staffing NYC?

Accepted Answer

Ultra Events & Staffing NYC stands out due to our commitment to excellence and our highly skilled team. We offer personalized service and ensure every event is executed flawlessly, making your event memorable and stress-free.

Question 2

Which areas do you serve?

Accepted Answer

We serve the New York Tri-State Area, including NYC, New Jersey, and Connecticut, as well as Miami, Tampa, and Orlando in Florida.

Question 3

What staffing services does Ultra Events & Staffing offer?

Accepted Answer

Ultra Events & Staffing offers a range of staffing services including event planning, bartending, serving, and custom furniture rentals. Our team of highly skilled professionals is dedicated to making your event a success.

Question 4

Does Ultra Events & Staffing provide custom event planning services?

Accepted Answer

Yes, Ultra Events & Staffing provides custom event planning services tailored to your specific needs. From ideation to execution, we handle all aspects of event planning to bring your vision to life.

Question 5

How do I book event services with Ultra Events & Staffing?

Accepted Answer

Booking our event services is simple. Contact us via our website or call our office, and we'll discuss your event needs to create a customized plan just for you.

Question 6

How many staff are required for my event?

Accepted Answer

Staffing Quantity Suggestions
Event Captain: 1 Required on Events with 6 staff members. 
Bartenders: 1 Per 50 Guest (Open Bar) | 1 Per 75 Guest (Wine & Beer Bar)
Bar Back: 1 Per 2-3 Bartenders
Server: 1 Per 25 Guest Hors d’oeuvres & Seated Dinner 
	    1 Per 50 Guest Hors d’oeuvres & Food Stations 
	    1 Per 75 Guest Passed Food Only
Busser: 1 Per 25 Guest Hors d’oeuvres & Seated Dinner
	    1 Per 50 Guest Hors d’oeuvres & Food Stations
	   1 Per 75 Guest Passed Food Only
Coat Check: 1 Per 75 Guest

Question 7

What are the standard staff uniforms?

Question 8

What are the rules and regulations for your staffing services?

Accepted Answer

Our staffing services adhere to strict rules and regulations to ensure the highest quality of service. This includes background checks for all staff, adherence to local labor laws, and mandatory training sessions to maintain our high standards.

Question 9

What training do your staff members receive?

Accepted Answer

Our staff members receive extensive training in customer service, event management, and safety protocols to ensure they are well-prepared to handle any situation during an event.

Question 10

How do you handle staff scheduling and availability?

Accepted Answer

We use a sophisticated scheduling system to ensure that we have the right number of staff available for each event. Staff members are required to confirm their availability in advance to avoid any last-minute issues.

Question 11

What measures do you take to ensure staff reliability?

Accepted Answer

We have a rigorous selection process to ensure that our staff members are reliable and trustworthy. This includes background checks, reference checks, and ongoing performance evaluations.

Question 12

What is your policy on staff conduct during events?

Accepted Answer

Our staff members are expected to maintain a high level of professionalism and courtesy at all times. Any misconduct is addressed immediately to ensure the integrity of our services.

Question 13

Do you charge an Admin Fee?

Accepted Answer

Yes. The "Administration Fee" is a fee collected by Ultra Events LLC to cover the cost of labor and other off-site operating expenses related to your event. The Administration Fee is NOT a Gratuity.

Question 14

What is the travel time fee?

Accepted Answer

The travel time fee compensates our staff for their time spent traveling to your event. This fee is only applied to events located outside of the five boroughs.

Question 15

Q: What is the minimum duration for staff shifts when booking services with Ultra ?

Accepted Answer

All staff shifts are required to be booked for a minimum of 5 hours. This policy ensures that our team can adequately prepare and deliver the highest level of service throughout your event.

Frequently asked questions